Another key resolution for Tooling U in 2008 is to boost our marketing efforts. We have hired James Coufalik as our new Marketing Director. James is already working to solidify our brand identity, unveil our new logo, and plan our marketing and advertising campaign for the calendar year. James brings extensive experience helping consumer, business to business, and pharmaceutical companies communicate their brand in the US and Europe.
New Customer Service Representatives
Our customers want and deserve live support that matches our web-based training tools. We recently hired Michelle Robinson and Katie Strand as two new Customer Service Representatives. Michelle and Katie join our talented Customer Service Team and will be responsible for assisting our customers with their accounts, training new users on web site features, and working with prospects to help them identify the proper Tooling U training solution. Both Michelle and Katie will provide support for our individual customers needing assistance, as well as our corporate customers.
Gary Hill Added as West Coast Regional Sales Manager
We have also added Gary Hill as our new Regional Sales Manager for the west coast territory. Gary is excited to help increase sales and meet the unique needs of west coast manufacturers. He brings to us his knowledge and experience gained while selling training and IT technologies .
Director of Sales
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